To achive the determined product and service quality following special targets have been specified which are in harmony with our quality policy.
- We adapt all our activities to the regulations, relevant law, legislation and directives to make it reliable and ensure compliance with regulations to prevent the risks.
- To provide the customer satisfaction by being in continuous communication with the customers and to react to the customers requirements in shortly as possible and assess of taken actions results by making the relevant evaluations.
- To reduce the customer complaints every year around 10% compared to the previous year.
- To inform the customers that we can provide an R&D support if they want to join our special projects.
- Providing the expert support in Occupational Safety and Occupational Health, training, risk analysis and carrying out necessary activities, working on preventing accidents for ensuring the business continuity.
- To arrange possibilities for internal and external trainings in order to keep the quality consciousness of employee continuous and updated.
- To make the employee sensitive about the environment.
- To provide the motivation for staff and to give them a dynamic labor environment.
- Measuring and to evaluating of our suppliers. At least 2 suppliers required for each item used in the product.
- Carrying out the installation and operational work of ERP software in order to make an integrated conducting for our Production, Human ressources, Finance, Sales&Purchasing and quality assurance activities.
- To make the statistical studies about Machinery, processes and measuring competency in order to ensure the observation of the improvements.
- Increasing the efficiency of maintenance activities, particularly arising from failures in order to prevent the machine posture and production disruption.
- Reduction of scrap and waste rates to by follow up.